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Status: The center opened in 2009 in Municipality of Plovdiv as a state delegated service. Management of the social services is assigned to Fund IGA. This social service is a pilot scheme for dealing with juvenile offenders with antisocial behavior and their families. The capacity of CSRICRG Plovdiv is 50 users.

Introduction: The center meets the requirements for specialized work concerning prevention of antisocial behavior and offences committed by children, as for integration and rehabilitation for children who commit such offences and have detention by Local commission against antisocial acts of juveniles and minors (LCAAAJM), accommodated in or exempt from special detention institutions, sentenced to probation, with conditional sentence or sentenced to imprisonment , or leaving institutions. Delivery of the service covers children at risk or social exclusion and their families, referred by Child Protection Office. (CPO)

Objectives: To deliver modern children and family oriented alternatives of institutional care and social services in the community. To ensure basic access to complex of services for children and families with low social profile with priority for Municipality of Plovdiv, and for other municipalities with enough capacity as well as the absence of such services on local grounds, to assist and support children and their families at risk for the building of strong family relationships and to overcome the risk of antisocial behavior and/or offences, negligence and child abuse. The CSRICRG has 10 employees divided into financial-administrative and specially trained staff for social and psychological work .

Access to services: To use the services in CSRICRG candidates are directed by the Child Protection Office (CPO) with medical document, action-plan and assessment report. In the CSRICRG a contract and a plan for service delivery are signed. The delivery of services in the Center is made after acquiring an order of direction issued by the CPO. Upon receiving signals from other institutions such as: specialized institutions for children, District Probation Office, Local commission against antisocial acts of juveniles and minors (LCAAAJM), children’s pedagogical room, police, schools, NGOs, social service providers, they are sent to the CPO at the child’s current address regarding taking measures by competence and making decision to issue directions for the use of social services.

For children and families who are referred by CPO to use particular social service a preparation of case assessment and action plan should be involved. The assessment must be relevant and contain comprehensive and clear information on the current case.

The action plan must include short-term and long-term realistic goals , also pointing out the place and the role of CSRICRG among other providers from the plan of the case(if any), what services are expected to deliver. The plan is   accepted when it is agreed and signed by the individual who wish to use this service.

The letter of direction is issued  to one user only and in the letter are described the services the client is oriented to according to the information presented by the provider Social Assistance Directorate.

All social services users in CSRICRG sign a Contract for social service delivery, fill in Declaration of consent for the disclosure of personal data and sign a plan for the service delivery. All children and families receive in accessible manner information on service delivery by the provider , the provider ‘s experience and staff qualifications, terms and conditions for the use of social services in CSRICRG and also the complaint procedure.

Address: Plovdiv, 38 Neophite Bozveli Str., 3rd fl.; tel./fax: +359/32/26 26 52; 032/26 00 80; mob. 0895/ 41 90 46; e-mail:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it " data-mce-href="mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it "> This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   Target groups:

  1. Children with problematic behavior for which there is risk of committing offences;
  2. Children with signs for deviations in behavior, accounted for in Children’s Pedagogical Room;
  3. Children with antisocial behavior against which are imposed measures by LCAAAJM;
  4. Children in or exempt from special offenders’ schools;
  5. Children sentenced to probation;
  6. Children directed by LCAAAJM;
  7. Children at risk for antisocial behavior, directed by CPO;


  1. Risk assessment of repetition of offences –performed by the Structured Risk Assessment Tool methodology. Within this evaluation 12 major factors which influence the behavior and actions of the child are being examined.
  2. Specialized evaluation for children with deviant behavior. The preparation of this evaluation enables the assessment of the needs of particular child and the preparation of individual work plan with the client. These clients are worked with towards prevention of committing offences again.
  3. Mobile expert teams- the main goal of the team is to make qualified evaluation of minor offenders and prepare an intervention plan.

  1. Social - educational counseling to improve the social competence of the client. Within this counseling is planed counseling of children’s families which aims at increasing parental capacity and improving family relationships.
  2. Individual psychological counseling – its goal is to focus on dealing with particular problems.
  3. “I and We” program - family consulting. The activities include harmonizing relationships within the family; changing the defected models of behavior and attitude towards the child; using hidden resources of the family system to create emotional intimacy and fondness for the formation of new values and acquisition of social competence and flexibility by the adolescent;
  4. Representation and advocacy – guidance for working with authorities and organizations, accompaniment to meetings or participation in meetings with authorities and organizations representatives in order to grant access to the available services for the family;
  5. Health, legal and other consultations – should be made if necessary;
Group programs:

  1. “My new skills” program: a group cognitive-behavioral program aimed at the formation of psycho-social skills, anger management, skills to say “No” to a friend with problematic behavior.
  2. “Know Yourself” program: an experimental program for psychological support targeted mostly to assist the reintegration process in the initial critical transitional period before and after leaving the detention institutions by providing specialized psychological help.
  3. “Sunday school for parents” program: it is designed for families with children with behavioral problems. It aims for formation of psycho-social skills to create satisfactory relationships with family and others; raising awareness upon certain legal, health and educational issues;
Education and qualifications:

  1. For every case in this direction, an estimation of level of knowledge is made using specialized testingfor establishing the educational level.
  2. “Now what”- program for counseling and professional guidance for juvenile offenders.
Crime Prevention:

  1. “I learn to choose” program: the goal is prevention of violence and drug abuse;
  2. “You choose” antisocial behavior prevention campaign: planned activities are aimed towards minors and their families and the goal is to reduce the number of offences committed by minors.
Campaign activities:

  1. “Discussions club”-in the course of the activities shall be covered topics relevant to the prevention of antisocial behavior;
  2. “Info meetings with parents”: parents are introduced with the youth crime “issue”, and the first signs of deviant behavior of children and also get informed who they could refer to. The activities of CSRICRG are introduced;
  3. “Holiday Programme 2012”: a package of services for minors which includes educational, recreational and sports activities; minors participation contributes to acquiring new knowledge and social skills – communication skills, dealing with conflicts skills, coping with new situations, learning skills and assertive behavior formation;
Design of the programme:

  1. Duration- 10 days (spring programme); 2 months ( summer programme);
  2. Children attend the center 3 times a week from 10am to 1pm;
Classes include:

  1. Working on “My new skills” educational- correctional program;
  2. Preparing a theatre play;
  3. Activities by interests and trips to nature;
  4. In the “Art studio” are used artistic means of expression and self-awareness in the presence of a specialist. The purpose of the “Art studio” is to allow minors to express their thoughts and feelings trough art. Creativity trough art provokes a self-oriented dialogue. Using various artistic approaches the participants have the opportunity to experience and express hard-to-explain emotions, conflict situations;

  1. For 3 years of work the CSRICRG has established itself as a good pilot scheme dealing with minor and juvenile offenders and their families. Actually the center is included in the Strategy for social service development in three separate regions.
  2. The CSRICRG was presented at the international forum for crime prevention as a model for working with minor offenders and their families. As a result the center received on December 1st 2010 the European crime prevention award.
  3. In February 2012 the CSRICRG was acknowledged as a successful working practice for crime prevention at the closing conference in Thessaloniki(Greece) of the international project “Safe Land” and also won the approval of the specialists.
  4. On march 27th 2012 the CSRICRG was introduced in a 30 min. presentation on the International crime prevention day, organized by Danish EU presidency which took place in the town of Bryondby, Denmark. During the event the CSRICRG presented its own booth at the later organized exhibition.




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